MNRC earns 2018 Bronze national Quality Award

By: 
Kim Brooks
Express Editor

     The Monticello Nursing and Rehabilitation Center is the proud recipient of the 2018 Bronze – Commitment to Quality Award. The National Quality Award Program is facilitated through the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).

     The recognition honors the center’s commitment to improving the lives of its residents through quality care.

     “We are proud to be honored for our commitment to improving quality,” said Laurissa Martin, MNRC administrator. “Working together to reach this milestone has made our team even better. We will not stop improving.”

     Martin said the process to apply for the bronze award started over a year ago.

     “It’s a heck of a process,” she recalled.

     Martin began the essay and application process in August 2017. It was submitted over the winter, and Martin was notified on May 31.

     “This is the first time we’ve applied,” she said.

     Martin praised the team of employees at MNRC that led to her decision to apply for the award. “We have a good team and it was a good time to do it.”

     The bronze level is the first of three progressive quality award levels MNRC can achieve: bronze, silver, and gold. The program honors association members across the country that have demonstrated their dedication to improving quality care of seniors and persons with disabilities. MNRC has been a member of the AHCA for years.

     As part of the application process, Martin explained they have to maintain high scores on an annual survey of the facility conducted by the state.

     “We have a pretty good survey history,” she said. “If anyone has been cited for any deficiencies, they’re not eligible to apply.”

     The application process involves gathering data on the center.

     “There is a very strict line of questioning,” said Martin.

     This year, only 32 facilities across the State of Iowa were awarded.

     “It’s a national award,” said Martin. “It’s a pretty big deal.”

     “It shows we have a commitment to improving the quality of care here,” added Leann Herman, with marketing and admissions at MNRC.

     Martin said they have some time before they plan to achieve the silver award level.

     “We’ll receive a plaque and now have the rights to advertising and market the bronze level,” she said.

     The bronze level allows MNRC to develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges.

     “I applaud MNRC for taking this important step toward quality improvement,” said the AHCA/NCAL National Quality Board of Overseers Chair Alana Wolfe. “I encourage MNRC to continue on its path to achieving superior outcomes.”

     The formal award presentation will take place during AHCA/NCAL’s annual convention in October in California.

 

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