New MercyCare Clinic opens its doors in Monticello


MercyCare Clinic in Monticello held a ribbon-cutting ceremony on Oct. 16 to commemorate the opening of the new facility in Monticello. Participating in the event were, from left, Chamber Ambassador Angie McDonough, City Administrator Doug Herman, Mayor Brian Wolken, Mercy Clinic Manager Lucas Gobeli, Elizabeth Seiberling with OPN Architects, Bob Stokes with Rinderknecht, Barb Cree, PA-C, Stephen Runde, MD, Mercy Executive Vice President Tim Quinn, MD, Mercy Director of Clinic Operations Sue Schlarmann, Mercy Vice President of Clinic Operation Greg DeWolf, Mercy President and CEO Tim Charles, and Chamber Ambassador Rick Meyer. (Photos by Kim Brooks)

Mercy President and CEO Tim Charles said Mercy and Monticello have had a long-standing partnership in the community, something he hopes to see continue.

Sue Schlarmann of Monticello, director of Physician Relations and Clinic Operations at Mercy, welcomed guests to the Oct. 16 ribbon-cutting event. Schlarmann was credited by many for pushing the construction of a new clinic in Monticello.

Mercy offers state-of-the-art x-ray services, using digital technology. This reduces the patient’s exposure to radiation.

There are multiple exam rooms within the new MercyCare Clinic. Each room contains an historic photo of Monticello.
By: 
Kim Brooks
Express Editor

     On Oct. 5, the doors to the new MercyCare Clinic in Monticello, located at 225 Welter Dr., opened to the public.

     Groundbreaking took place a year ago in October, with construction beginning in late-March of this year.

     On Oct. 16, Mercy providers, administration, and staff held a private ribbon-cutting ceremony with city leaders on hand to congratulate the organization.

     Mercy has been a staple in Monticello since 2003.

     Sue Schlarmann, director of Physician Relations and Clinic Operations, explained that a new clinic location was led by the fact that MercyCare simply wanted to provide its patients with better access and more efficient operations in the Monticello area.

     “We can provide space for more specialty services,” she said.

     Those specialty services include:

     • Podiatry

     • Urology

     • General Surgery

     • Memory clinic

     • Nephrology (coming in 2021)

     • Cardiology (coming in 2021)

     “I’m most excited about the next chapter in the book, our expansion of services,” Schlarmann said at the grand opening. “Our hope is that these specialty services continue to expand.”

     The clinic’s new location was based on a number of factors, namely ease of access and visibility.

     “We’re right off Highway 151,” noted Schlarmann. “We can provide the best care and easy access for our patients.”

     With its increased visibility, Schlarmann said they are welcoming walk-in patients for primary care, though with some restrictions due to the COVID-19 pandemic. Those with COVID-19 symptoms are asked to call in advance of their visit.

     “We also offer same-day appointments,” noted Schlarmann. “This is an added benefit for those patients who want to be seen in a timely manner.”

     Something Schlarmann said is unique to the area is being able to offer weekday appointments at 7 a.m.

      “It’s a great service for individuals who travel outside the community,” Schlarmann said. “They can be seen quickly before they head off of their day.”

     The new clinic allows MercyCare to expand many of its current patient services, such as occupational health services. Those include:

     • Evaluation and treatment of work-related injuries

     • Employee physicals

     • DOT physicals

     • Diagnostic screenings

     • Drug screenings

     There is also state-of-the-art technology within the radiology department. Mercy produces digital x-rays, which lowers the patient’s exposure to radiation and allows for faster processing.

     “It’s the latest technology,” Schlarmann showcased.

     Mercy’s x-ray services are available to any patient with a provider’s order, whether they doctor with Mercy or not.

     The clinic is also equipped with a laboratory where testing for illnesses such an influenza and strep is performed right in the clinic. Additionally, the laboratory provides complete blood count (CBC) tests on-site, as well as other blood and culture collections.

     There is one procedure room and five exams rooms inside the new facility, as well as a specialty services room, expanded provider/nurse work station, and a break room/conference room.

     During this time of the COVID-19 pandemic, MercyCare offers tele-medicine visits, meeting with patients virtually.

     “Our patients are able to consult with a healthcare provider without coming into the office,” explained Schlarmann. These visits are billed through insurance, similar to an in-office visit.

     “Providing telemedicine visits is particularly beneficial for patients experiencing COVID-related symptoms, as we want to eliminate the exposure of these patients to others,” continued Schlarmann.

     Overall, the new clinic offers the healthcare providers, as well as staff, more efficient workflow.

     MercyCare Monticello’s providers are Stephen Runde, MD & Barb Cree, PA-C. Both providers offer 25-plus years of primary care experience. In addition, Dr. Runde has over 25 years of experience with occupational health.

     OPN Architects designed the new clinic, and Rinderknecht was the general contractor. It was important for Mercy and Schlarmann to also use as many local contractors as possible on this project.

     “We really appreciate, early on in this project and in talking to Sue, she was a big advocate for trying to use local contractors,” praised Monticello City Administrator Doug Herman during the grand opening.

     He also thanked Mercy for their local investment in Monticello.

     “When you think about economic development, it’s easy to think about new buildings, new tax base, new employees,” Herman said. “But another piece of economic development is attracting people to the community and having quality healthcare is a huge part of that. The investment that Mercy has made with a new clinic and staff is awesome. It will do nothing but help Monticello move forward.”

     Schlarmann said she was an early advocate for building a new clinic and remaining in Monticello.

     “As a lifelong citizen of this community, I’m certainly fully invested in making this clinic a success and I know our providers and staff are as well,” said Schlarmann. “We’re looking forward to carrying on the Mercy tradition in our new building.”

     Tim Charles, Mercy’s president and CEO acknowledged Mery’s long-standing history with Monticello and hopes to see that partnership continue into the future.

     “When a medical facility such as Mery makes a commitment like this, we do this with an understanding that this is a two-way relationship,” said Charles. “We really count on one another to continue to work at ensuring the success not only for this clinic, but also a success for the community. That means that we can look for any number of ways in which we can work together with and partner with this community and elevating the level of health that exists here.”

     Dr. Runde echoed Charles’ sentiments. “This new building is a testimony to our dedication to being here in Monticello. People here have been so welcoming. We have a wonderful staff who reach out to their patients. It’s been a real win-win situation for me personally and I look forward to continuing the care for members of the community and the surrounding area.”

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